02 feb
Adenza
Xico
Division Overview
Customer Services is an integral part of Adenza's growth and success.
This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.
Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
The Customer Delivery team in Mexico is scaling rapidly due to increased client wins and demands.
This team is responsible for the successful delivery of client solutions in this region.
We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company.
**Responsibilities**:
In-depth, hands-on involvement directly with customers implementing our system
Work directly with the customer project team implementing the system and assist them in implementing their users' requirements
The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live
Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.
Train users and customer developers on the basic use of the system, particularly with the technical setup
System installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.
Work hands-on with the system,
configuring it and testing that it meets the customer's technical requirements
Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements
Skills And Requirements
Experience working in systems or technical analysis, preferably in the capital markets industry with software including Java, Swing, JDBC, RMI, J2EE, Linux, Sybase, XML
Strong GUI and server-side development
Excellent object-oriented analysis, design & development skills
Knowledge of relational databases and SQL including working experience with Sybase and/or Oracle
Preference for domain experience in developing or implementing software in support of any or all the following asset classes: credit derivatives, interest rate derivatives, equity derivatives, fixed income, or FX
Experience designing/building front-to-back capital markets trading systems will be especially valuable
Excellent interpersonal skills.
The person in this role will spend significant amounts of time working hands-on educating and training customers, and patience will be key to success
Business-level English is required
Willingness and ability to travel frequently (up to 75%), as required
More About Us
**Our Office**:
Adenza's Mexico office is in the Moncayo building, 6th floor, on the Paseo de la Reforma Avenue, one of the main and popular avenues in Mexico City due to its wide variety of amenities, services, restaurants, and different transportation options.
Our new office is equipped with meeting rooms, own bathrooms, coffee breaks, and spaces to relax, and that makes day-to-day life easier.
**Why Apply**:
Adenza's mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce.
The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza's employees exceptional.
At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology.
As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is.
Are you self-driven, innovative, execution-focused, and customer-centric?
If yes, we want to invest in you.
Adenza is an equal opportunity employer (EOE).
We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
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About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud.
We enable the world's largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting.
We give them a single source of truth across the business.
With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, secu
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