02 feb
Citi
Xico
**Responsibilities**:- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.- Ensures the IT organization is defining and implementing its business plan and goals to support the strategy and goals of the organization.- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.- Scans the external IT environment to provide a common set of planning assumptions.- Collaborates with Finance and Human Resources to represent the needs of IT and understand the cost and human resources impact of those needs in creating, implementing and adjusting IT business plans.- Responsible for internal communications, right placement/managed services and technical training.
Ensures business unit is meeting or exceeding components of service level agreements.- Applies in depth knowledge of how technology integrates within the organization and of direct competitors products and services.- Has full management responsibilities for team (includes people, budget and planning).
Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.- Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
**Qualifications**:- 15+ years of experience in technology planning with extensive experience in business, functional and people management.- Budget management, Risk & Control management, influencing skills- Managerial experience**Education**:- Bachelor's/University degree,
Master's degree preferredC-15 -> Head of Data Customer JourneyRequired to supervise and oversee the strategy, planning and execution of the organization's overall customer experience goals from Data Tech Point of View.This recently emerged 21st century role is critical to the success of an organization's customer-centric vision and meeting business goals through delivering great customer experience, both internal and external.Need to know about Data Platforms, Event Architecture and so on...Tech Stack: Hypescalers Cloud, AbInitio, Cloudera, Teradata, Mongo, SAS, Mainframe, IBM.....**Job Family Group**:Technology- **Job Family**:Technology Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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