02 feb
Cápita Works - Virtual Assistants In Mexico
Nuevo Casas Grandes
As experts in nearshore recruitment, **Cápita Works **specializes in connecting Mexican talent with exceptional long-term remote job opportunities in the US.
We're dedicated to matching you with clients who will value and celebrate your unique skills.We are currently searching for a standout **Client Operations Specialist **ready to excel in an international setting.
**WE OFFER**- Competitive monthly salary range starting at $30,000.00 to $33,000.00 NET.- Monthly bonus of 2,000 MXN NET.- 12 vacation days after the first year.- Free access to 1DOC3 (Healthcare app).- US holidays.- Remote work.
**RESPONSIBILITIES**- Oversee marketing content deliverables and implement quality assurance reviews.- Supports Account Management team in the client journey and project lifecycle with scheduling and basic invoicing requests.- Resolves client and team issues & escalations.- Company website chat bot support- Participates in lead generation.- Facilitate client onboarding process by creating external resources and guides.- Manage and provide consultation for print and design assets.- Analyzes feedback data and identifies customer service trends.- Identify system improvements and create internal documentation such as standard operating procedures and quick reference guides.- Pilot new software and support in providing guidelines for implementation.- Support in training new team members and creating training documents.
**REQUIREMENTS**- 1-2 years of experience in Business Administration, Operations, or related discipline.- High school diploma or equivalent required.- Undergraduate degree in Business Administration, Communications, Marketing, or a related discipline preferred.
Equivalent work experience will be considered.Tipo de puesto:
Tiempo completoSueldo: $30,000.00 - $33,000.00 al mesHorario:- Turno de 8 horasPregunta(s) de postulación:- Esta vacante tiene un rango entre 30 a 33k netos ¿Estas de acuerdo con el mismo?Lugar de trabajo: Empleo remoto
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.