Agente De Cobranza Bilingüe - (T-780)

Agente De Cobranza Bilingüe - (T-780)

**Vacante para la empresa Tres R en San Pedro Tlaquepaque, Jalisco**:
Join a dynamic team at AT&T; Guadalajara and take the next step in your career!
We're looking for motivated individuals with collections experience and excellent communication skills to become part of our team as a *Collections Specialist*
- **What You'll Do**:

- Collecting Expertise: Use your skills to build strong relationships with customers and enhance their collection experience.
- Connecting with Care: Delivering outstanding customer service to our valued clients with empathy, professionalism, and a solutions-oriented mindset.
- Solving Problems: Handling inquiries, troubleshooting issues, and resolving concerns quickly and effectively.




- Upholding Standards: Meeting performance goals and contributing to our company's high service standards to recommend and sell a variety of AT&T; products and services to meet customers' needs.
- **Who We're Looking For**:
To excel in this role you'll need:

- Fluency in English: Both written and spoken, with exceptional communication skills.
- Prior Collections Experience and excellent communication skills.
- Empathy and Problem-Solving skills: The ability to see problems from a customer's perspective and resolve them with care.
- Strong Organizational and Computing Skills: A knack for staying on top of tasks and delivering results.
- Advanced English proficiency to engage with U.S. customers.
- Availability to work Monday to Friday

**100% on-site work.
**

**Compensation**:

- Base salary of $18,225 MXN before taxes.
- Commissions ranging from $8,000 to $24,000 MXN.
**Benefits**:

- Life insurance.
- Monthly Grocery vouchers MXN $1,519 every 14 days
- Monthly Restaurant vouchers MXN $1,216 every 14 days.
- Christmas bonus.




- Vacations Days + 3 personal days by AT&T;
- Discount on up to 5 AT&T; services.
**Work Schedule**:

- Service window: Monday to Friday, from 7:00 am to 9:15 pm (schedule may adjust considering Daylight Saving Time & Holidays)
- 40 hours per week
- Full-time, on-site position.
**Nível de educación deseada**:
Media Superior

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Atención al cliente

**Industria**:
Telecomunicaciones

**Habilidades**:

- Inglés avanzado
- Experiência en call center

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/138318015/agente-cobranza-bilinguee-t-780-san-pedro-tlaquepaque/?utm_source=html