02 feb
Nagarro
Xico
.Associate Principal Engineer - Salesforce Implementation Product OwnerFull-timeService Region: MexicoWe are a Digital Product Engineering company that is scaling in a big way!
We build products, services, and experiences that inspire, excite, and delight.
We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact).
Our work culture is dynamic and non-hierarchical.
We are looking for great new colleagues.
That is where you come in!We are looking for an experienced candidate with hands-on experience as a Product Owner / Business Analyst for a Salesforce Platform implementation.Key Responsibilities:Requirements Gathering:Collaborate with stakeholders to understand business requirements, goals, and challenges.Conduct interviews, workshops, and meetings to capture detailed business requirements and translate them into functional specifications.Create user stories, use cases, and process flow diagrams to document requirements.Work closely with Salesforce developers and architects to design solutions that meet business needs.Ensure that Salesforce solutions align with best practices and leverage platform features such as Sales Cloud, Service Cloud, Experience Cloud, and more.Identify opportunities for Salesforce automation, integrations, and customizations to optimize business processes.Create wireframes, mock-ups, and prototypes to visualize Salesforce features and enhancements.Ensure solutions are user-friendly and meet both functional and non-functional requirements.Stakeholder Management:Act as a liaison between business teams and the technical Salesforce development team.Communicate project status, risks,
and solutions clearly to all stakeholders.Ensure alignment between business expectations and Salesforce project deliverables.Testing and Quality Assurance:Develop test plans and test cases to ensure that Salesforce solutions meet functional requirements.Facilitate user acceptance testing (UAT) with business stakeholders and provide support during testing phases.Validate the quality of deliverables to ensure that they meet business needs before deployment.Process Optimization:Analyze existing business processes and recommend improvements using Salesforce capabilities.Propose automation solutions to streamline workflows, enhance productivity, and reduce manual effort.Documentation and Training:Prepare detailed documentation of Salesforce processes, configurations, and customizations.Create user manuals, guides,
and training materials to support end-users in adopting Salesforce solutions.Conduct training sessions to ensure users are proficient in new Salesforce features and functionalities.Create and maintain comprehensive documentation, including requirement specifications, process flows, and user guides.Must Have skills:Scrum Product Owner, Travel & Logistics - General Experience, Tourism, Sales cloud, Business Analysis
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.