02 feb
Dealfront
Nuevo Casas Grandes
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**About Dealfront**:We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform.
We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together.What makes us unique?
With origins in Finland and Germany, the country with the highest privacy standards in Europe, Dealfront was born with compliance and transparency in its DNA.
This ensures that our users know exactly where their data originated.
Compliance does not affect companies' earnings.We have over 270 dealfronters around the world in 40 countries.
Join us and help us continue our mission to be the leading Go-To-Market platform that helps B2B companies win deals in Europe.
**Position Overview**:Dealfront is excited to be experiencing a level of growth where we are seeking a Customer Support Specialist to join our team.
**The successful person will be required to work in the US Time Zone**:**EST**: start between 6 am & 8 am and close between 1 pm & 3 pm.
**CET**: start between 11 am & 1 pm and close between 7 pm & 9 pm.This is a fantastic opportunity to impact the growth trajectory of a technology scale-up.
The role is perfect for a motivated and driven individual who is looking for an exciting Customer Support opportunity to shape their career with a fast-growing SaaS company.
**Responsibilities**:- Supporting customers, clients and interested companies with Dealfront related requests on a daily basis (to make sure that they can reach their goals)- Proactive customer development in order to improve adoption and ensure client satisfaction- Follow up of ongoing customer issues- Efficient and constructive communication with other departments to escalate customer issues for faster case resolution- Recording and documentation of all customer contacts as well as maintaining existing records and configurations in company administration and CRM systems- UNN Report: Administration of the report on a daily basis
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.