02 feb
Accor Hotels
Tamazunchale
.Company DescriptionWhy work for Accor?We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESSJob DescriptionWith Sales Manager plan sales strategy and implement tactics to achieve budgetSell all facets of the hotel and cross sell other Accor Hotels Group propertiesEstablish new business and maintain existing business accounts through the preparation and execution of action plansConvert sales leadsHandle accounts/prospects jointly with senior positionsSolicit and close business according to established parametersConduct familiarizations and site inspectionsMaintain a regular sales call patternMonitor competitive set and communicate tactical changes to ManagerAttend regular meetingsEntertain prospects and existing key accounts with the view to sustain business and generate further salesReport as required on sales activities and successesParticipate in conducting client interviewsMaintain regular contact with the Accor International network of hotels and reservation centreMonitor competitor activitiesBuild profile in market placeAssist Sales Manager with collateral distribution and direct mail campaignsDevelop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines,
corporate accounts, Government Departments and other producers closely allied to Hotel Business.Work in line with business requirementsCustomer ServiceEnsures the delivery of brand promise and provides exceptional service at all times to the guests.Provides excellent service to internal customers in other departments as appropriate.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Greets visitors, ascertains nature of business, and directs visitors to appropriate employee.OperationalAssists in the preparation of the Annual Business Plan.Works closely with other employees in a supportive and flexible manner,
focusing on the overall success of the hotel and the satisfaction of hotel guests.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.Other DutiesAttends and contributes to all training sessions and meetings as required
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