[XT718] - Cbs Credit To Cash Analyst | Toms Of Maine

[XT718] - Cbs Credit To Cash Analyst | Toms Of Maine

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.
Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition.




We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.
A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Job Title: CBS Credit to Cash Analyst | Toms of MaineTravel Required?
: No Travel
Hybrid
No Relocation Assistance Offered
Job Number#164602 - Del.Miguel Hidalgo, Mexico City, Mexico
Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.
Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet.
Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.
Together, let's build a brighter,



healthier future for all.
About the Role: The Logistic Deduction Analyst will be responsible for monitoring and reviewing deductions Logistics (e.g.
Shortages & Vendor Compliance), communicating to Logistic/Commercial CDT´s, Customer Alliance any missing support for deduction open items and clearing credit notes vs proper deduction.
Also analyzing and solving customer payment, Collection, Credit Management and Deduction management exceptions.
What you will do: Monitor key performance metrics to measure the quality and efficiency of Deductions (Logistics) and Reporting processes.Lead the month-end process: measure monthly performance against KPIs, prepare summary of commentary, closing meeting slides, Collections, Disputes/Claims Status avoiding impacts on bad debt reserve.Correspond with customers,



CDO and Credit to Cash Local Team regarding past due balances to resolve credit hold situations and involve CDO/CAM if Revenue/Logistic Analyst is unable to get information from the customer.Determine and recommend new strategies within the Reverse Logistic Process for customers.Handle customer requests and escalation to local teams (CDO, CS&L;, Local C2C).Assist with deduction resolution and coordinate with the local team as required.Request approval to move status related to Logistics Deductions to a Collectible Status.Prepare Logistics Deductions Claims and monitor progress.Conduct Monthly Collaboration Meetings with CAM related to Logistics status.Escalate issues with Local CDT Finance.Revisit the Dispute Package Process to ensure accuracy.Follow up on disputes sent to the Customer (AP)



to have the payments back.Utilize the Customer Portal to monitor the Status.Conduct Meetings/Calls with AP/Customers.Engage in continuous cross-functional collaboration (Customer Alliance, C2C, O2I & CDT).Define Roles & Responsibilities.Document workflows for C2C processes.Track end-to-end order process (manually): Validate shortage and vendor compliance deductions.Identify and follow up on refusals.Identify Root Causes & actions initiated.
Other activities include participation and administration of operation and business partnering.Perform customer Logistics analysis utilizing customer financial documentation, payment history, and external (3rd party)



data.Interact with local teams for approvals of customer credit limits and additional information requirements.Analyze and review existing customer payment term change requests.Participate actively in the FEED Principal Strategy and the DE&I; initiative for the team.Engage actively in the Continuous Improvement Process to identify opportunities for Simplification, Standardization & Automation of the C2C processes (Process Mapping, Scripting, and RPA/BOTs).What do you need for this position: Bachelor's Degree in Finance, Economic, Logistic & Administrative fields.At least 1 to 3 years of experience in Finance or Administrative Areas.At least 1 year of experience in C2C processes (Desired).Strong oral and written communication skills in English.Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve — and creating an environment where our people feel they belong; where we can be our authentic selves,



feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities.
Please complete this request form should you require accommodation.
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