02 feb
EquityTeam PM
Tijuana
**ABOUT US**:
"Helping People and Properties Prosper!"
EquityTeam is Cincinnati's highest-rated residential property management company.
We're looking for All-Stars from Mexico and Central America who want to join our work-hard/play-hard, team-oriented culture and grow with us.
**Our Values**:
- People First
- Retain Quality Over Quantity
- Over-Deliver
- Process Oriented
- Ethical Excellence
- Responsive & Resourceful
- Technology
- Yields (Results) Matter
**THE POSITION**:
Due to growth, we're looking to fill the critical position of Property Services Maintenance Coordinator (PSMXCO). This position reports to the Property Services Manager.
Position Highlights:
- Work from home
- Autonomy and independence in performing your job
- Every day you're solving new problems
- Aggressive compensation
- Join a fast-paced, team environment
- FT hours with overtime (optional)
- Generous PTO including US holidays
- Being part of a company that values and respects you and your role on the team
Our PSMXCO's are highly valued and respected members of our team. They are focused on advocating for the property's best interest, ensuring the right repairs are being made, efficiently reviewing any and all WO's submitted by our Tenants and/or Internal team, assigning the best and most cost-efficient vendor to each WO based on our preferred vendor list, and delivering great customer service and professionalism.
Main Responsibilities:
- Diligently manage work orders so our managed properties are properly maintained and our customers (Owners and Tenants) are happy.
- Document the details of each work order as it evolves from start to finish.
- Find relevant vendors and service providers.
- Developing maintenance plans and implementing them.
- Ensuring quality control standards are consistently met.
- Keeping track of supply and material inventories.
- Purchasing any appliances, or materials that may be required.
- Assessing procedures and making recommendations for improvement.
Some of the Goals & KPI's of this position include:
- Avg WO Completion Time
- Customer Satisfaction
**YOU**:
You're a versatile team player whose super-power is prioritizing, communication, and follow-through. This will allow you to manage a high volume of work orders, ensuring they are completed in the right order, in a timely manner, to the customer's satisfaction, and in the Property's best interest. You'll use your experience in residential maintenance and construction to solve problems quickly and properly. You believe the only way to do a job is to do it right, the first time, whatever it takes.
When communicating with others, you're patient, friendly, and professional because you care about representing yourself and your company well.
Other skills and traits you possess:
- Emotional
- Cool, calm, and collected. Always focused on finding a solution to the problem.
- Rational, Objective, & Fair
- Intellectual
- Resourceful
- Logical thinker
- Pragmatic, dynamic problem-solving skills
- Physical / Resources
- Quiet home office, premium internet connection, and a newer model computer w/ multiple monitors
- Time
- "Whatever it takes", team-oriented attitude
- Focused on efficiency (working smarter, not harder)
- Skills
- IMPECCABLE ethics and integrity
- Accountable
- Type 30+ WPM
**REQUIREMENTS**:
- Min. 1 year working in a residential home services-related industry managing work orders.
Prefer experience within a residential property management company or in facilities maintenance.
- EXCELLENT English and tactful communication skills, written and verbal
- Demonstrated intermediate to advanced knowledge of residential property repairs
- Prefer experience working virtually for an American company with demonstrated success in a supporting role.
- High School Degree required
**COMPENSATION**:
$7 per hour, + up to 20% quarterly bonuses based on performance metrics. Good performers working FT hours should earn $14,000 - $17,000 per year.
Other income opportunities may be available. Ask for details.
- DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice. we are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to any status protected by federal, state,or local law._
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.