02 feb
Genesys
Ciudad de México
The Sales Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts. They also serve as the main point of contact to build relationships with incoming calls and web inquiries. The role is 100% dedicated to lead management and nurturing leads.
**Responsibilities**
- Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
- Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT), by educating and challenging prospective buyers
- Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities
- Searches using tools such as linkedIn, zoominfo etc. for prospecting key contacts inside defined accounts
- Ensure that planned activities related with lead management are completed in time and with high quality
**Qualifications**
- Native Spanish speaker + Fluent English (written and spoken)
- Excellent presentation, verbal and written communication skills, and ability to engage with technical and senior executive business decision makers.
- Strong rapport building phone and face-to-face communication skills
- Bachelor’s degree in marketing, communications or related major, or equivalent related experience in Software, SaaS
- 3+ years of proven business-to-business experience in a sales or inside sales environment.
- Knowledge of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) is a plus.
- Driven to exceed defined targets and quotas.
**Covid-19**:
Safety for our employees and our communities is a key priority for Genesys.
We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
**Reasonable Accommodations**:
**About Genesys**:
**Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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