01 feb
Beckman Coulter Diagnostics
Tláhuac
The Customer Service & Logistics Analyst of Beckman Coulter Diagnostics of Mexico, you will be responsible for helping to achieve sales objectives. This will be accomplished by attending to all customers and distributors through direct communication and meeting their logístical needs such as fulfilling all steps for product delivery and troubleshooting.
This position is a part of Mexico's Operations Team will be onsite and collaborate with customers in the Diagnostic Industry in Mexico in different activities that will be mentioned below. It includes performing a leadership role that fosters positive working relationships.
**In this role, you will have the opportunity to**:
- Process sales order, document customer complaints,
and respond to customer service needs, including billing, coordinate shipments with the 3PL, and basic product inquiries.
- Keep close communication with internal customers.
- Update backlog report and provide on timely manner to the customers.
**The essential requirements of the job include**:
- Outstanding Customer Service.
- Capable to manage pressure.
- Teamwork skills.
- Bachelors' Degree required (Chemistry, Business administration, International Relations).
**It would be a plus if you also possess previous experience in**:
- 5 years in a Customer-Service related role or other customer-facing activities.
- Knowledge of Oracle and Microsoft Office (Excel).
- Basic English.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.