30 ene
Solera
Nuevo Casas Grandes
Application Services Support EngineerWho We AreThe RoleBe an extension of development teams to harden products.What You'll Do- Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages.- Application performance tuning, outage troubleshooting / triage, short term / long term fixes- Work closely with other Application and development teams to provide detailed information for product improvement.- Create tools for standard triage; stack dump, centralizedlogging; to support defect resolution.- Ensure design, infrastructure, process/operational documentation is up to date.- Facilitate production deployments.What You'll Bring- Strong affinity to automate repetitive tasks,
learning out processes that drive down outages and deliver quick results.- Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Basic understanding of software development and IT infrastructure.
Familiarity with cloud platforms (AWS, Azure, GCP) and cloud-related technologies.
Experience with ticketing systems and support tools.
2+ years of experience in a technical role, preferably as an Application Services Engineer or a similar role.- Intellectual curiosity, and a can-do attitudeLI-JG1
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.