31 ene
Citigroup
Ciudad de México
The IT Bus Unit Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary.
Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses.Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business.
Responsibilities:
- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
- Ensures the IT organization is defining and implementing its business plan and goals to support the strategy and goals of the organization.
- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
- Scans the external IT environment to provide a common set of planning assumptions.
- Collaborates with Finance and Human Resources to represent the needs of IT and understand the cost and human resources impact of those needs in creating, implementing and adjusting IT business plans.
- Responsible for internal communications, right placement/managed services and technical training. Ensures business unit is meeting or exceeding components of service level agreements.
- Resolves a variety of broad based and complex issues. Uses sound understanding of theories and practices in multiple related subject areas.
- Applies in depth knowledge of how technology integrates within the organization and of direct competitors products and services.
- Has full management responsibilities for team (includes people, budget and planning). Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.
- Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions. Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy,
applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 15+ years of experience in technology planning with extensive experience in business, functional and people management.
- Budget management, Risk & Control management, influencing skills
- Managerial experience
Education:
- Bachelor’s/University degree, Master’s degree preferred
C-15 -
Head of Data Customer Journey
Required to supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals from Data Tech Point of View.
This recently emerged 21st century role is critical to the success of an organization’s customer-centric vision and meeting business goals through delivering great customer experience, both internal and external.
Need to know about Data Platforms, Event Architecture and so on...
Tech Stack: Hypescalers Cloud, AbInitio, Cloudera, Teradata, Mongo, SAS, Mainframe, IBM
Job Family Group: Technology
Job Family: Technology Management
Time Type: Full time
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