29 ene
Concentrix
Ciudad de México
Job Title:
Sales Director (BPO)
Job Description
The Sales Executive is a “sales hunter” whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives.
Main Responsibilities:
- Build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunities
- Work within established budget to develop effective business relationships with industry contacts.
- Establish strong relationships with key client stakeholders at both senior and mid-management levels
- Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and case studies
- Understand the competitive landscape and market trends
- Understand and effectively communicate the company's value proposition, technology, processes, and current partnerships
- Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
- Maintain sales volume by keeping current with supply and demand, changing trends, economic indicators, and competitors
- Establish and adjust selling prices by monitoring costs, competition, and supply and demand
- Complete national sales operational requirements by scheduling and assigning employees; following up on work results
- Maintain sales staff by recruiting, selecting, orienting, and training employees based on Concentrix Culture. As well as counseling and disciplining employees; planning, monitoring, and appraising job results
- Contribute to team effort by accomplishing related results as needed
- Competent with Microsoft Office Suite, Salesforce.com, and ComScore
- Desire to own projects and exceed expectations,
with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
- Ability to identify and solve client issues strategically
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
- Work with the Sales, Account Management, and Operations teams to implement targeted sales strategy
- Generate and maintain accurate Account and Opportunity plans
- Work with internal teams on behalf of clients to ensure the highest level of customer service
- Interface with technical support internally to resolve issues that directly impact partners
- Manage and implement the sales forecasting, planning, and buyer-driven sales and marketing processes, establishing high levels of quality, accuracy,
and process consistency for the sales and marketing organization
- Work collaboratively with the sales and marketing teams and foster a culture of continuous process improvement
- Drive the successful implementation and adoption of the sales and marketing automation platforms
- Reporting and analytics
- Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization
- Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age
- Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales
- Through reporting and analytics,
validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
- Database management
- Monitor the quality of marketing and sales information and define data improvement programs
- Generate and submit RFPs and related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.
- Work in synergy with Operations Head to leverage the Account Management Strategy
- Define and execute appropriate sales strategies; business development, marketing, and sales support programs to maximize sales and profitability
Requirements:
- Previous experience in similar roles (BPO Industry)
- Excellent communication skills in English language
Location:
MEX Ciudad de Mexico Insurgentes Sur
Language Requirements:
English
Time Type:
Full time
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