28 ene
Accolite
Nuevo Casas Grandes
.Join a team of the top 1%.We believe in attracting and retaining the brightest technical minds from diverse backgrounds and nationalities to come together and create an enriched pool of global talent.
Recognized as one of North America's fastest-growing companies, we aim to attract people who are passionate about technology and creating a real impact while working in collaborative environment with the latest technologies.Server Analyst /Linux Server Administrator - Nearshore (Mexico)**Location**: Nearshore - Mexico, Brazil, Costa Rica, Argentina, Chile, Columbia**Must-Have**:**Proficiency in English Language is a must (Level**: B2/C1/C2,
Speaking/Writing skills)Experience range between 6-10 years in the relevant IT industry.This position requires an associate degree in Computer Science, Information Technology, IT Engineering, or a related technical field or equivalent work experience.
**Essential Duties and Responsibilities**:Provide detection and response to system events and incidents within the networkAnalyze system events and incidents; mitigate eventsAnalyze potential vulnerability pointsMonitor workflows in batch job scheduling system or database integration tool based on customer requirementsDeploy new code to external website; triages, troubleshoot, resolve or escalate issuesCoordinate issue resolution and communication for system events and incidents outside traditional business hoursIdentify system / business process affected by outages; determines impact;update information in databaseProvide Service Desk support outside traditional business hoursStay current on the latest industry technologies, trends and strategies relating to system event management and servicesInitiate and coordinate conference bridges used for troubleshooting system issues during off hours.
Ensure that all appropriate parties are notified and includedFollow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterpriseComplete work in a timely and accurate manner while providing exceptional customer serviceOther duties as assigned.
**Qualifications**:Working knowledge of operating systems (Windows, Linux, VMWare) and server storage concepts (SAN principles, high availability and clustering) is necessary.Working knowledge of WANs, LANs, routing protocols, SNMP, Internet Protocol Suites and Cisco networking equipment is preferred.
Experience with HP Business Service Management software, HP Operations Manager, and HP Sitescope is preferred.SAP troubleshooting experience is beneficial.Knowledge of Change Management and Incident Management terms,
procedures and objectives is preferred; ITIL preferred.Problem management skills, with the ability to perform root cause analysis to proactively identify problems and prevent future incidents are needed.Knowledge of Hybris and AWS preferred.Ability to build business relationships across departments and at all levels of the organization is essential
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.