28 ene
Noralogic
Nuevo Casas Grandes
OverviewJob Title: ITIL System AdministratorJob Type: Full TimeJob Location: RemoteJob Description:**Responsibilities**:- Design, implementation and support of the organizations' IT service management tools and concepts which includes but is not limited to:- SCSM scripting/management- create/manage Orchestrator runbooks- create/manage PowerBI reports- perform core configuration tasks- integration and support of Microsoft Active Directory with Configuration Manager- create workflow activities/automation and approvals- manage data with tables- plan and coordinate testing changes,
upgrades and new services- configure alerts and notifications- control system access and data security- create baseline performance metrics- troubleshoot and resolve reported problems- create and maintain system documentation- daily monitor and maintenance activities**Qualifications**:- Experience with Microsoft System Center Service Manager, Configuration Manager and Orchestrator- Experience with Cireson Suite of Applications- Experience with LiveHelp Now- Experience with IT service management concepts and frameworks such as ITIL- Experience with creating/managing PowerBI Tools- Proficient in process automation- Ability to learn new content areas and new skills quickly- Self-motivated, able to work independently and takes initiative- Ability to multitask to accommodate changing business needs and priorities- Ability to investigate and look for improvement opportunities and options- Excellent verbal, written communication and negotiations kills- Strong analytical, judgement and decision-making skills- Relationship management, collaboration, negotiation and conflict resolution skills- Change agent,
proactive and sense of urgency- Adaptable and flexible- Global focus**Education**:- Some College - AAS or better, Bachelors degree in Information Systems related field preferred- 5+ Years Experience working with an integrated platform for automating IT service management best practices
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.