27 ene
Atos
Xico
Who we are.
We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.
Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.
Job in a nutshell:
In this role you will be responsible for coordinating and optimizing support services, supervising procedures, validating technical documentation, and ensuring efficient resolution of technical issues.
What will you be doing:
Coordination and local support.Supervision and execution of pre-established procedures.Validation of the technical documentation developed as part of the service.Support service to BASF in administrative tasks related to the service.Support in ITIL processes related to the service.Supervision of the development and solution of related technical problems.Administration of the asset management tool.Monitoring the development of IMAC.Coordination of additional services where transportation outside the offices is required.Support in process optimization.Requirements: 6 - 10 years of experience in team coordination roles.Strong technical knowledge of different brands of computers and printers.Expertise in identifying the root cause of technical issues and strong troubleshooting skills.Advanced understanding of ITIL processes and best practices.Experience with asset management tools and validating technical documentation.Agile Foundations certification is required.Experience with ServiceNow is highly desirable.Excellent organizational and coordination skills.Strong problem-solving skills.Outstanding customer service attitude.Advanced English skills.Compensation and Benefits: Savings fundMajor Medical Insurance (Including Dental, Visual, Telemedicine,
others might apply)Life insuranceAttendance bonusVacation bonusChristmas bonus (Number of days above the law)If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net.
Here at Atos, diversity and inclusion are embedded in our DNA.
Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Find out more on our CSR commitment.
Choose your future.
Choose Atos.
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