26 ene
Hilton
Xico
A Business Center Agent provides administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it.
**What will I be doing?
**
As a Business Center Agent, you are responsible for providing administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it.
A Business Center Agent will support the activities associated with business functions located in any of the meeting spaces at the hotel.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure that all meeting rooms at Business Center,
equipment and materials are in place and in full working order prior to the start of any event
- Supervise coffee breaks, welcome drinks and similar events.
- Be the main point of contact for any Guests wishing to use the Business Center
- Record all charges and any additional goods or services that have been provided
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
**What are we looking for**
A Business Centre Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer service role in the hotel / leisure / retail sector
- Calm, efficient and organised
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent IT skills
- Good organisational skills
**What will it be like to work for Hilton?
**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure traveller's the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!
**The Benefits**:
- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.