[UR172] Head Of Operations

[UR172] Head Of Operations

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**About Us & Our Culture**:We, employees, need a much more engaging solution around our compensation, and that's why Cobee was born.
Since we created Cobee back in November 2018, our vision has been unwavering**:To become the most desirable solution for employees to get compensated at work**.
As we fight for that vision, **we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.
**We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe.
We have raised more than €55 Million in venture capital funding backed by world-class investors,



including a recent €40 Million Series B investment.
While much has changed since our humble beginnings, we stay true to what we believe and to our culture:- **H**umble Excellence**: We are a team committed to excellence and delivering top-notch results.
We make informed decisions and collaborate to succeed, while also approaching our endeavors with low ego and open-mindedness.
We support our teammates and give them the opportunity to shine.- **Team Innovation**: We are trailblazers, disrupting the status quo and creating something new.
We embrace risk and challenge ourselves to think creatively, fostering teamwork and diversity to fuel our ideas.
Everyone is encouraged to contribute and have a say in decision-making.- **Lean Ownership**:Lean Ownership means owning our actions and outcomes, proactively seeking ways to improve the company for the long haul.
We prioritize and simplify to move quickly and work with full autonomy to be agile.




**Main challenges**:- Formulate strategic and operational objectives and OKRs, in accordance with company strategy.- Set budgets and forecasts based on objectives.- Review financial information and adjust operational budgets if needed.- Find ways to increase customer NPS with operations processes.- Define and implement new processes regarding financial, insurance and client-related needs.- Ensure full documentation of the active processes as well as training within the team.- Plan and monitor the day-to-day running of the operations.- Manage finance, insurance and client-related operations.- Manage process workload to ensure a correct execution.- Identify optimization/ automation opportunities and oversee the execution of the improvements.- Evaluate overall performance by gathering,



analyzing and interpreting data and KPIs.- Report on operational performance and suggest improvements.- Mentor and motivate teams to achieve productivity and engagement.- Supervise staff from different departments and provide feedback.- Recruit, train and supervise staff.
**You are**:- + 5 years of experience- Proven experience as Head of Operations/ consultant or other related jobs.- Demonstrable competency in strategic planning and business development

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