25 ene
Hootsuite
Xico
.
**WHAT YOU'LL DO**:- Daily monitoring of all channels of incoming customer payments: Wire, Cheque, Paypal, Credit Card- Identify and resolve payment discrepancies and answer customer inquiries as needed- Perform wire traces on behalf of Collections team- Support the order to cash and procure to pay with the handling and documenting of customer records and accounts- Prepare and reconcile customer balances- Assist with administrative duties such as invoice portal uploads, document management,
and assigning tickets- Resolve collection disputes & reach outs for ecommerce customers utilizing appropriate leverage and procedures to successfully influence payment- Working with the Credit Analyst Specialist in the daily monitoring of the Credit Check Escalations, promptly identifying and addressing credit-check requests, communicating with relevant stakeholders, and ensuring timely resolution- Assist and support Billing and Collection staff in their day to day operations- Provide Back Office support in Collection & Billing as assigned**WHAT YOU'LL NEED**:- Enrolled in Bachelor's Degree program in Accounting or Finance; or equivalent educationand experience.- Understanding of order to cash or procure to pay processes- Basic knowledge of MS Excel- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change,
finding ways to advance work and projects***Por favour asegúrese de que su currículum y su solicitud estén en inglés.
****WHO YOU ARE**:- Tenacious.
You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.- Curious.
You are always learning and seeking ways to make things better.- Conscientious.
You keep your promises, taking your commitments to others seriously, and you have strong integrity.- Humble.
You lead with humility and empathy, respecting and learning from the perspectives of others.In all we do, our six guiding principles light the way:**Step Up**: Show the world what it looks like to live and work by these guiding principles.
#StepUp**One Team**:Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are.
#OneTeam #FreeToBeMe**Customer Obsessed**:Focus relentlessly on helping our customers succeed.
#CustomerObsessed**Go Fast, Be Agile**:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.