VJO-086 Product & Application Specialist Latam 1

VJO-086 Product & Application Specialist Latam 1

24 ene
|
Epiroc
|
Xico

24 ene

Epiroc

Xico

**Life at Epiroc**

By joining our team, you will be part of a group of skilled and supportive colleagues who live by our core values: collaboration, commitment, and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges not found in other sectors.
Our culture is characterized by a focus on work-life balance, professional development, global career opportunities, and an epic benefits package.
**Join Our Team**

**Your mission**:
**What will my responsibilities be**:

- Working closely with the Customer Centers to identify Product and Application issues where support is required, including rock drilling tools contract performance improvements.
- Lead customer trials,



demonstrate product values to sales teams, support CC team to present the value to customers.
- Taking an assisting part in training arrangements such as Product & Application Training, etc.
and assist in executing the "Train the Trainer" concept.
- Working in close contact with the factories and monitor technical and quality issues and report them to your manager.
- Maintain and update regularly of the action plan with the CCs to ensure proper implementation of Rock Drilling Tools Sales strategy.
- Building up market intelligence between the market needs and our existing portfolio.
- Travelling within the area of responsibility based on market/business needs (up to 40% of the working days/year).
- Collect information on market intelligence: fleet, market segmentation, type of tools used, competitors' activities and prices.
Any other information which could be helpful for business development
- Provide information regarding NPD (New Product Development) & CPI (Continuous Product Improvement) processes, when needed.
- MOL (Machine Online),



WOL (Warranty Online), Acign tickets, MORE & M3C observation and administration will be a part of your daily routines.
- Work closely with other colleagues to assist with tasks or projects that are critical to the business development.
- Collaborate with team members from other regions, divisions, teams to provide support and coverage for different locations and products as needed.
- Technical / business education, skills of mining and rock drilling tools
- Excellent experience and knowledge with demonstrating Rock Drilling Tools, and interactions with customers.
- Experience with customers in conducting trials and successfully leading to sales.
- Excellent knowledge of English and Spanish, verbally and in writing communication skills is essential.




- Strong mechanical/technical background is required for issue resolution & reasoning/discussing "root cause analysis" with customers.
- Effective communication skills for presenting information and responding to inquiries.
- Ability to write and communicate reports, business correspondence, and procedure manuals.
- Advanced training in computer aided maintenance systems, reporting, databases, and spreadsheets are preferred.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/135692026/vjo-086-product-application-specialist-latam-1-xico/?utm_source=html

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