N651 | Command Center Specialist

N651 | Command Center Specialist

**Command Center Specialist** **(**22000AKG**)**

**PRIMARY LOCATION**: MEXICO-CDMX-MEXICO D.F.
**ORGANIZATION**: Group Operations

**CONTRACT TYPE**: Regular

SCHEDULE**: Full-time

**DESCRIPTION**

**Objectif of the position**

**Main Responsibilities**:

- Describe the main functions performed by the post to achieve its mission.
- Maintain constant communication with all Command Center staff to follow up on each of the reported cases until their resolution
- Execute the requested activities through tasks and/or requirements regarding High, Low, Suspension, Reactivation of alerts according to operational needs
- Execute the actions defined in the Events process for attention and follow-up of the cases that arise




- Execute basic diagnostic activities

**QUALIFICATIONS**

**Specific experience and knowledge**:
**Minimum experience of 1 year in the operation of the Command Center to reporting and follow up of alerts and/or events**

Execution of repetitive tasks, following of process or procedures

Intermediate knowledge of Windows Operating Systems and proficient computer skills including Microsoft Office

Ability to oral and written communication skills

Ability to evaluate situations effectively

**ABOUT AXA**

As a world-leading insurance company, we act for human progress by protecting what matters.
With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community.
Inclusion and diversity link closely with our values, and together we're nurturing a culture of
respect, for each other, for our customers and the communities around us.
Join AXA and you'll feel like you belong, are included and can thrive.
You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities,



push boundaries and benefit people in critical moments of their lives.
This is your chance to build the tomorrow you want.
Know you can.
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
- We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
- We are present across 17 countries with committed, highly qualified teams.
We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
- At AXA Group Operations, we want to be recognized in three fields of action:





- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**WHAT WE OFFER**

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/135560985/n651-command-center-specialist-xico/?utm_source=html