23 ene
Tele-Help
Nuevo Casas Grandes
Remote Insurance Assistant - Tele-Help (Contract Role Based in Mexico)MUST HAVES:- **Knowledgeable in Auto and Home Insurance.
**:- **Advanced English**Company Overview:Tele-Help is at the forefront of Near Shore Call Center and Remote Staffing Support, serving over 36 partners in the U.S. and Canada.
We understand the intricacies of entrusting core business operations to an external organization, which is why we are dedicated to carefully selecting and placing our Remote Virtual Assistants (RVA) and establishing call centers tailored to our client's needs.
Our commitment to excellence ensures each Tele-Help Remote Virtual Assistant and Call Center undergoes a thorough review process before being placed.
We go above and beyond to ensure our staff are content, ready to support, and receive competitive compensation and benefits, fostering a work environment where international team members are treated with the highest respect and care.Industry: Outsourcing and Offshoring ConsultingCompany Size: 201-500 employeesHeadquarters: Las Vegas, NevadaFounded: 2020Position Summary:Key Responsibilities:- Make outbound cold calls and follow up with clients, maintaining professionalism and courtesy.- Deliver top-notch customer service, swiftly addressing client inquiries and concerns.- Ensure accurate and timely data entry into the CRM system.- Demonstrate extensive knowledge of Auto and Home Insurance for general inquiries.- Understand and adhere to the defined limits of an assistant's role in insurance matters.- Securely collect personal data, upholding privacy and confidentiality standards.- Participate in script-based communication and training sessions to improve job performance.
**Requirements**:- Exceptional communication and interpersonal skills.- Knowledgeable in Auto and Home Insurance.- Proficient with CRM software and other technological tools.- Willingness to learn and follow scripts, with a commitment to training.- Professional in handling sensitive information.- Detail-oriented and accurate.- Self-motivated and capable of working independently.- Must reside in Mexico.Contract Details:- This is a contract position.- Competitive monthly salary range of 10,000 to 18,000 Mexican Pesos, based on experience and qualifications.Application Process:Tipo de puesto: Tiempo completoSueldo: $10,000.00 - $18,000.00 al mesHorario:- Incluye fines de semana- Lunes a viernes- Turno de 8 horasTipos de compensaciones:- Bono de productividadPregunta(s) de postulación:- Do you have knowledgeable in Auto and Home Insurance.
?Idioma:- Advanced English (Obligatorio)Lugar de trabajo: Empleo remoto
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