23 ene
Strategy Ladders
Nuevo Casas Grandes
**Why Work With Us**:Our client is at the forefront of the virtual restaurant revolution and is growing rapidly.
This role offers the chance to be part of an innovative team that helps local restaurants expand their reach through delivery-only concepts.
If you're passionate about customer service and relationship management, this is a fantastic opportunity to join a growing industry.
**What You Will Do**:As an Account Manager, you will be the primary contact for restaurant partners, ensuring their successful integration and performance within the client's virtual brand network.
Key responsibilities include:- **Partner Onboarding**: Guide new restaurant partners through the onboarding process,
ensuring they understand and can execute brand standards.- **Relationship Management**: Maintain strong, positive relationships with restaurant partners, regularly checking in to ensure their needs are met.- **Performance Monitoring**: Track and report on partner performance metrics, offering additional support or training as needed.- **Problem Solving**: Address any operational challenges or customer service concerns quickly and effectively.- **Communication**: Serve as the liaison between restaurant partners and internal teams, ensuring clear communication.- **Sales Support**: Assist the sales team by providing insights on partner performance and identifying potential upsell opportunities.- **Training and Development**: Conduct training sessions for partners on new processes or updates.
**What You Bring**:- **Experience**: 2+ years in account management preferably within the food and beverage or hospitality industry.- 2+ years of experience in sales and customer service.- **Skills**: Strong interpersonal and communication skills with a focus on customer service.- **Detail-Oriented**:
Ability to manage multiple accounts and tasks simultaneously.- **Proactive**: Strong problem-solving skills, with the ability to anticipate partner needs.- **Adaptability**: Comfortable in a fast-paced environment.
**Compensation**:- **Salary Range**: $1600 - $2000 USD per month, depending on experience.- **Benefits**: Flexible work schedule, remote work environment, 15 days of PTO, and 15 paid holidays annually.
Performance-based bonuses are also available.Pay: $30,000.00 - $35,000.00 per monthPregunta(s) de postulación:- Do you have advanced (C2) spoken and written English proficiency?- How many years of experience do you have in Account management?- How many years of experience do you have in sales and customer service?- Do you have experience in food service, food delivery, or hospitality?- Do you have experience working remotely?Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.