23 ene
Gordian Staffing
Nuevo Casas Grandes
**Gordian Staffing, A New Way of HR.
**We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**About our client**:An industry-leading and fast-growing Association Management company that provides extraordinary services to different states around the United States and a unique opportunity for its team members to develop and grow their careers.
**We are looking for a **_**Customer Service Agent (Receptionist)
**_**to be the first point of contact and support the following activities**:- Navigate various systems to field questions that callers may have regarding billing, statements, fees, HOA rules, repairs, and other property management-related inquiries.- Document information from each call to keep the systems up to date.- Become an HOA expert and understand each customer's needs to provide real, effective solutions and deliver extraordinary customer care.- Build strong working relationships with internal and external partners through consistently effective communication and teamwork.- Other duties as assigned.
**Work Schedule**:- Monday to Friday_- Regular Schedule: 10:00 a.M. to 7:00 p.M. CST MX- Daylight saving in the USA: 9:00 a.M. to 6:00 p.M. CST MX**We Offer**:- Competitive Salary (According to experience)- Law benefits- Remote Work- Work Stability- Computer equipment- Major medical insurance- Christmas bonus of 30 days (Aguinaldo)- After the 3-month fixed-term contract,
we add the following:_- Minor medical insurance (Clinic may vary according to your city)- Food vouchers (10% of the gross salary)- Restaurant tickets (2,034 MXN pesos)- Saving fund (8% of the gross salary)**Minimum requirements**:- **MUST: Advanced English (Strong communication skills: writing and speaking).
**:- 2 years of experience in a call center for American Customers.- Extraordinary customer service skills.- Tech-savvy.- Strong typing skills (40 WPM).Pay: $16,000.00 - $18,000.00 per monthApplication Question(s):- What is your English level?- Where are you located?- What are your salary expectations (gross/before taxes)?- What is your typing speed in words per minute (WPM)?Work Location: Remote
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