21 ene
Randstad México, S. De R. L. De C. V
Naucalpan de Juárez
Delivering best-in-class service is just the beginning.
As Bilingual Senior Customer Care & Collections Representative, you'll be part of a team of professionals dedicated to keeping our customers connected.
Responsibilities: You will work with the client's designated program administrator to provide quality service and support to ensure service solutions meet business customer needs in all financial care competencies: post-sale customer education on wireless and wireline service, problem solving, providing customers an opportunity to establish payment commitments, and assisting in reaching the financial goals of the company.
You will also be developing, coordinating,
and monitoring the deployment and success of service solutions and providing status updates to the business client and Sales Branch based on shared expectations.
Experience: What you'll bring:
Advanced English Fluency to engage with U.S. customers.Previous 1 year in customer care or collections. Education: Preparatoria
Key Benefits: Monthly Base Salary: MXN$23,650 (before Taxes)Monthly Grocery vouchers: MXN $1,519 every 14 daysMonthly Restaurant vouchers: MXN $1,216 every 14 daysMajor medical InsuranceLife InsuranceSaving Fund30 days of Christmas BonusVacation days, plus three personal days, onsite medical and more.Paid starting from your first day of training, including some benefits like meal and grocery vouchers.
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.