20 ene
360 BPS
Xico
We are currently seeking an enthusiastic, self-motivated individual to provide personalized service reflecting our culture with each customer interaction.
The Call Center Agent (Reservations) is directly responsible for receiving incoming calls, responding to member inquiries, and processing reservations.
Classification:
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answer incoming calls for reservations.
- Respond to telephone inquiries regarding company services.
- Assist clients with special requests and provide information as needed.
- Provide courteous and efficient customer service.
- Process reservations electronically in an accurate and time effective manner.
- Confirm tentative reservations.
- Offer/sell resort activities, all inclusive, etc.
- Provide routine occupancy reports.
Education and Experience
- High school diploma or equivalent.
- At least two (2) years of proven work experience in a call center.
- Ability to effectively communicate in English, both written and spoken.
- Strong computer skills with working knowledge of Microsoft Office Suite.
- Strong telephone communication skills.
- Highly organized and able to prioritize tasks.
- Results-oriented with excellent customer service and people skills.
Preferred Qualifications
- Experience in the hospitality industry.
- Experience or familiarity with CRM systems and practices.
- Timeshare knowledge.
**Benefits**:
- $25,000 gross salary
- Productivity bonus
- Working hours: 8 (M-V)
- Location: Benito Juarez, CDMX.
Contact:
Ricardo Torres
(send CV or Whatsapp for information)
Tipo de puesto: Tiempo completo
Salario: $25,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Opción a contrato indefinido
Tipos de compensaciones:
- Bono de productividad
Educación:
- Bachillerato terminado (Deseable)
Experiência:
- call center bilingüe: 2 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Una ubicación
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.