20 ene
GKN Automotive
Santiago de Querétaro
Job Description About Us GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world's car manufacturers.
Role Purpose Support the recruiting team, candidates, and customers throughout various aspects of the recruitment process. Work closely with the recruiting team and candidates to schedule and confirm interviews. Schedule interview feedback sessions. Create offer letters and send for approval. Partner with HR to ensure smooth offer & onboarding process. Provide responsive and proactive customer service.
Perform various administrative duties that support the recruiting function, such as data entry, candidate travel booking, and candidate expenses processing. Support the team in resolving any technology issues as they may relate to candidate phone or video interviews. Provide excellent customer service to the talent acquisition team and executive stakeholders.
Key Responsibilities Recruitment: Carry out routine recruitment support tasks and assist others by following established procedures. Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc.Resolving Customer Issues: Respond to basic customer issues, such as returns, and escalate issues appropriately.Employee Onboarding and Offboarding: Carry out a range of onboarding and/or offboarding procedures (for example, obtaining references, conducting background checks, and other basic vetting procedures) to ensure accurate, efficient, and timely completion.Assessment Center Design:
Support the creation of assessment centers; adjust content as directed; draft documentation; record assessment observations; and provide feedback to line management.Administration: Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.Correspondence: Open and distribute mail, and use form letters or emails to respond to routine requests.Screen Candidate Applications: Check candidate applications to identify those that have not been fully completed and remove them from the recruitment process.Candidate Pipeline: Add data to the database of potential candidates for management and professional roles using established talent attraction and engagement processes and tools. Values & Behaviours Ingenious: Driving continuous improvement. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.Ingenious: Effective decision making.
Makes good and timely decisions that keep the organization moving forward.Collaborative: Develops talent. Develops people to meet both their career goals and the organization's goals.Principled: Accountability. Holds self and others accountable to meet commitments.Driven: Prioritisation. Plans and prioritizes work to meet commitments aligned with organizational goals.Driven: Action oriented. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Driven: Customer focus. Builds strong customer relationships and delivers customer-centric solutions. Skills Verbal Communication: Uses clear and effective verbal communication skills with guidance to express ideas, request actions, and formulate plans or policies.Planning and Organizing: Works with guidance to plan, organize, prioritize,
and oversee activities to efficiently meet business objectives.Data Collection and Analysis: Works under guidance to analyze data trends for use in reports to help guide decision making.Learning and Talent Development: Works with guidance to motivate all employees to learn, grow, and develop.Resourcing and Workforce Planning: Works with guidance to ensure the organization can recruit people with the skills it needs to achieve competitive advantage.Builds Customer Loyalty: Works at a basic level to make every customer interaction positive.Employee Relations: Works under supervision to ensure that the organization manages its employee relations within a clear framework.Leverages Digital Communications with Customers: Works at a basic level to leverage digital communication to create positive, defining moments for customers.
Essential Qualifications & Experience Bachelor's DegreeExperience in mid/large organizations5 years of experience in TA functions - Mexico and USPartnering corporate functionsAdvanced English
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