20 ene
Flex
Aguascalientes
At Flex, we welcome people of all backgrounds.
Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Service Representative located in Aguascalientes.
Reporting to the Program Manager the Customer Service Representative role involvesResponsible for communicating with customers and dealing with customers' inquiries.
What a typical day looks like:
- Handle inquiries, and resolve customer problems and complaints with care and efficiency and ensure the one-call solution.
- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources, or, challenging customers.
- Interpret customer needs, and organize symptoms, causes and solutions.
- Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed.
The experience we're looking to add to our team:
- BA/BS or equivalent work experience.
- Experience Jr in a similar position.
- Internal and external customer service attitude.
- Fluent English.
- Experience with Shipping Coordination and administration of purchase orders.
- Microsoft office management
What you'll receive for the great work you provide:
- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund.
- Life Insurance
KJ12
Job Category
Operations
**Required Skills**:
Optional Skills:
.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.