19 ene
Hitachi Vantara
Xico
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**Our Company**We're Hitachi Vantara, the data foundation trusted by the world's innovators.
Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers.
Right now, we're laying the foundation for our next wave of growth.
We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.
**The team**The Support Specialist provides technical support,
advice and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems.
This includes specific products and their integration, as a Solution.
The Support Specialist generally deals directly with end users and, as such, must be able to communicate effectively to ensure that requirements as well as answers and advices are well understood by the stakeholders.
The type of problems the Support Specialist deals with varies from simple to complex and may include issues such as end user inabilities to access data, poor performance and/or system inefficiencies.
The Support Specialist is part of a team of Customer Service professionals who are responsible for providing Hitachi's customers with excellent experience as part of a fast-paced, worldwide 24x7 support center.
***The role**- Providing support to Hitachi Vantara customers and field teams, including via phone and online tools- Assisting in the resolution of technical support issues including hardware/software configuration problems, product failures, and technical inquiries
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.