19 ene
Qognify
Nuevo Casas Grandes
**Qognify helps to safeguard your world.
** Qognify is a leading global player in the physical security software market.
Headquartered in Pearl River, New York, Qognify operates major development hubs in Germany, Israel and the United States, as well as sales and support offices around the globe.Please submit resumes in English for review.
**Requirements**:- 5+ years of experience as software support engineer or software engineer (internships count)- Ability to troubleshoot software and hardware related problems in a fast-paced,
agile environment where critical thinking and strong problem-solving skills are a must- Excellent knowledge of network and related concepts- Demonstrated knowledge of Windows 7/8/10 and Windows Server 2008/2012/2016- Knowledge of SQL, IIS- Knowledge of Message Queuing **preferred**:- Previous experience VMS software **preferred**:- Advanced English** required**:- Ability to travel to customer sites about 10%- Ability to work off business hours to address critical matters/situations based on Qognify paid on-call support modelCountry:MexicoAbout the role:What you will do?
:- Create, handle, maintain, and close cases utilizing Salesforce or similar CRM system- Document issues and solutions timely and accurately- Escalate and request assistance from others, as needed- Handle yourself calmly and professionally regardless of the circumstances- Share your knowledge with the team- Enjoy learning Qognify's physical security and enterprise incident management solutionsWhat we offer you?
:- 100% remote work opportunity- A great team of colleagues who work collaboratively and share knowledge- Challenging tasks with a direct impact on the company's success- Having a voice and making an impact- Open and honest feedback**If you are interested, send us your CV/Resume in English.
**- Qognify does not discriminate based on race, color, religion, creed, sex, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity or expression, or any other related consideration.
We encourage you to bring your true self to work._
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.