19 ene
PEPSICO
Xico
.Overview:Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+).
pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.Our employees drive our culture.
No two days are the same; we are dynamic and fullof passionate teams that embrace new ideas through our collaborative spirit.
At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes.
We are committed to fostering a diverse workforce by creating a collaborative,
equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice.
At PepsiCo we create a Space to be y( )u.
**Responsibilities**:**Enterprise Service Management Functional Lead Global Procurement****Main Purpose**The PepsiCo Enterprise Service Management COE was formed within Global Business Services (GBS) in order to ensure work at PepsiCo is made simpler by enabling design amd delivery of best-in-class services that generate measurable value and provide a consumer grade experience to PepsiCo associates.The Enterprise Service Management (ESM) Functional lead for Global Procurement (GP) is accountable for leading function in providing prioritized demand and requirements for GBS GP in ServiceNow and other related ESM tools.
The role will leverage service management expertise, as well as functional expertise to gather and prioritize the requirements for GP, partnering with ESM COE to ensure requirements are enabled in ServiceNow according to business expectations & success criteria.
The ESM Functional lead is also accountable, working with the ESM COE, to ensure ESM processes/practices such as Service Design, Service portfolio management, Case management, Service request management, and Knowledge management are executed, governed, and continually improved with the function.
**Accountabilities**- Define, maintain, and prioritize all GP functional requirements for implementation in ServiceNow and other Enterprise service management related tools & solutions, with a strong focus on Service design, user experience, Service Performance Management and continual improvement.
Manage and prioritize ongoing backlog of service related requirements and enhancements for the GP function
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