19 ene
Amazon Web Services Mexico de C.V. - C68
Xico
Minimum of 3+ years of related professional experience and bachelor's degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.
- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).
- Experience with troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).
- Experience with networking OSI model and protocols such as VLAN, IPSEC, TCP, SSL, DNS and BGP.
- Ability to communicate effectively in English and Portuguese (written and spoken) within technical and business settings.
Are you a tech enthusiast who speaks Portuguese and English?
Join Latin America's premier AWS engineering team in Mexico and help shape the future of cloud technology!
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed.
You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.
The Networking role supports and focuses on our Networking services such as Elastic Load Balancing, Cloud Watch, Route 53, VPC (Virtual Private Cloud).
VPN, DX, VPC-TGW (Transit Gateway), WAF, Client VPN and Network Firewalls.
These services and technologies help our customer's technology implementations and operations for onboarding to cloud networks.
Utilizing these networking services customers can foray into exciting cloud frontiers via execution of large and complex migration plans for existing on-premise client environments onto AWS Cloud, leading efforts to drive existing cloud architecture growth through new AWS service subscriptions.
Key job responsibilities Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:
- You will drive initiatives that improve support-related processes and our customers' experience.
These can include tutorials, how-to videos, technical articles, trainings, among others.
- You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
- You will act as interviewer in hiring processes,
and coach/mentor new team members.
- Knowledge or experience with configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto, etc.
- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).
- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java,.NET (C#), JavaScript.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.