12 ene
ABB
Xico
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**IS Event Support Coordinator**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
**:**Your responsibilities**:- Utilizing your understanding of existing IS technology and business requirements to guide colleagues conducting conferencing and event services.- Assistance in setting up the video events:- Placing the requests for presenter and moderator privileges setup- Being a focal point between service manager and service requestor- On-site tests / remote dry runs assistance- Raising support incidents- Training presenters and moderators (best practices, event organization "how to")- Being available to support during the event- Coordinating IS related topics relevant to specific event with stakeholders e.G.
vendor, internal infrastructure teams and event organizer- Supporting management, maintenance and optimization of IS solutions/services.- Providing support and guidance during the installation of new IS solutions/services or improvements to existing IS solutions/services.- Consulting with relevant stakeholders across the business to give advice, ensuring compliance with ABB IS Enterprise Architecture.- Providing leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice.- Jointly with Service Manager to evaluate the requests for meeting setup (decide who can setup the meeting,
if it's the right tool for particular case).- Oversee the events calendar in the organization.- Preparing & updating informational materials (inside+ webcast web page).- Plan, schedule and lead periodical webcast trainings.- SPOC for potential service recipients.- Ad hoc assistance for Webcast / ECDN Service Owner.- Responsible for the IS event support request process.- Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
**Your background**:- Preferred a university degree in IT, Business, Marketing, Linguistics etc.- More than 2 years of experience in event support, end user support, working as Event Coordinator, Helpdesk support with MS technology and/or other collaboration, video meeting technology.- Sound knowledge of practices of creation,
modification support documentation.- Knowledge of video conferencing equipment.- Ability to work independently and manage multiple demands on time, in cross-functional, virtual and international teams.- A collaborative, solutions- and customer-service-oriented approach and strong communication skills.- Fluency in spoken and written English is a must
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.