12 ene
Nomad Desk
Nuevo Casas Grandes
As a Nomad Desk call center representative, you will be working remotely reporting directly to the leader of the campaign (inbound and/or outbound calls).This position requires: owning a computer, USB headset with microphone, internet speed up to 30mbps download speed and a quiet space to work.
**Net Salary**:
$8,200mxn/mo to $8,500mxn/month**Duties**:- Provide patients with exceptional phone service by answering their questions promptly.- Process and escalate requests following the standard customer support procedures.- Take notes from the patients and schedule medical appointments for them.- Attend morning huddle meetings with the team (Monday to Friday 7:45 am PST via zoom)- Use the internal communication channels of Nomaddesk appropriately**Requirements**:- American English (written and spoken)- Spanish (written and spoken)- Experienced in call centers and contact centers desirable but not required.- Computer proficiency.- Experience working with the following platforms: Google Drive, time doctor, zoom desirable but not required.- Empathy- Enjoy customer service- Enjoy team work- Be able to communicate effectively- To maintain a positive attitudeComputer:- Windows 10 or 11, or MacOS 10.13 or superior- Processor i3, 8a generation or equivalent- 8GB RAM- SSD- A desktop would be preferable**Schedule**:- Monday to Friday 8 am to 5 pm PST (Bussiness hours)- Weekends from 8 am to 4 pm PST (weekends guard duty)**Benefits**:- Christmas Bonus (aguinaldo)- Employee of the month bonus- Payroll discount loan- Flexibility- Professional growth- Happy work environment- Team building dynamics- Paid absence for illness- Paid holidaysPLEASE UPLOAD YOUR CV AND A 1-2 MINUTE VIDEO SPEAKING IN ENGLISH ABOUT YOUR EXPERIENCE WITH COSTUMER SERVICE OR WHY YOU WISH TO WORK IN THIS COMPANY.The video can be uploaded to youtube and you can send us the link so we can view it, in case you don´t want anyone else to see it there is an option to only be viewed by people with the link.- **We´re waiting for you!
Good Luck!
**_**Salary**: $8,200.00 - $8,500.00 per monthApplication Question(s):- Do you speak fluent English?
You will need to have conversations in English.Do you speak fluent Spanish?
You will need to have conversations in Spanish.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.