12 ene
Sanofi
Xico
1.
Our position- Job title: Order To Cash Coordinator_- Location CDMX_- 40 % travel to Ocoyoacac_- Job type: Permanent_
2.
About the job
Our Team:
The Order to Cash Coordinator supports Customer Care overall operation by providing seamless data and information integration as the foundation for an optimal functioning of business processes.
Main responsibilities:
- Establishing and maintaining the standards, processes and setting with the purpose of sustaining and improving high quality master data, especially focus on Customer and Pricing Master Data (when applicable),
across different systems and supported by appropriate tooling.- Supervise the Demand to Cash and Reverse Logistic/Claims processes execution according to agree with customers and global, regional and local policies and look for improvements and automation of these processes.
Foster communication across functions in order to improve service levels and customer satisfaction and reduce operational costs and inefficiencies.- Ensure compliance with related Demand to Cash mandatory controls for ensuring 0 findings for audit and self-assessment purposes- Coordinates communication with customers regarding orders, deliveries, returns, claims and escalated overdue, and coordinates also the resolution of customer issues by aligning between customers and other functions.
Has 360° visibility on the Order to Cash process for assigned customers allowing proactive communication and preventive actions.- Be key user as expert in the processes Order to Cash.- Assurance and coordinate with the others areas the right way to invoice
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About you- Experience: in Order to Cash Processes and invoicing, Supply Chain, developing Collaboration plans with Customers, Experience in related areas (Commercial, Marketing, Finance...)- Technical skills:
Knowledge in SAP 4/HANA and Excel, Knowledge in applicable financial laws and pharmaceutical regulations- Education: College or University Diploma in Engineering, Business Administration or related.
Ideal post-graduate studies.- Languages: Conversational, fluent English and Spanish
4.
Pursue progress, discover extraordinary
Better is out there.
Better medications, better outcomes, better science.
But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen.
So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or Veteran status.
Watch our
ALL IN video
and check out our Diversity Equity and Inclusion actions at
!
LI-LATAM
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values.
We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
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