Analyst Network & Telecom | [SV127]

Analyst Network & Telecom | [SV127]

12 ene
|
Flex
|
Guadalajara

12 ene

Flex

Guadalajara

.At Flex, we welcome people of all backgrounds.
Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.- Job Summary- To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Analyst Network & Telecom located in Guadalajara,



South Campus.- Reporting to the IT Operations Manager the Analyst Network & Telecom role involveshelps maintain, manage and implement network and voice-related infrastructure needed to meet the production and day-to-day operational needs.
The position requires the ability to manage multiple network solutions, using different infrastructures, simultaneously.
A key aspect of this role is the ability to know the infrastructure well enough to anticipate the company's needs and manage tasks in order to make them a success.- What a typical day looks like:- Ensure effectiveness of Corporate WAN, LAN, DNS, F5, Cisco Firewalls, and Cisco voice services and coordinate with the proper management based on globally defined standards.- Support and implement short- and long-term strategic plans to make certain network/telecom capacity meets existing and future requirements.- Monitor and identify capacity and performance plan for telecom traffic to ensure continued, uninterrupted operation of data and telecom systems Implement, and maintain policies, procedures,



and associated training plans for network/telecom resource administration and appropriate use.- Responsible for the maintenance, troubleshooting, access, and backup of enterprise-wide network and voice infrastructure.- Participate in a project-related task during any M&A; activities, divestitures, and new deployments of sites.- Manage system documentation, including configurations and backup procedures.- Ensure optimal operations of infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems.- Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end-users regarding pertinent network activities.- Work alongside a contingent of global network/telecom managers, supervisors, analysts, and technicians,



and when necessary to resolve issues and support IT's SLA and goals related to Mean Time to resolve and repair.- Support the process for analysis, diagnosis, and resolution of data and telecommunications problems for end-users; oversee and implement corrective solutions.- The experience we're looking to add to our team:- Bachelor's degree or equivalent experience

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