14 ene
Rhi Magnesita
Monterrey
**Customer Sales Representative Specialist****About the job**RHI Magnesita is seeking a dynamic Customer Sales Representative Specialist located in Monterrey, Nuevo León, MX!The CSR Specialist will be responsible for the development, management and implementation of the sales and internal support processes of the organization & system, and process execution.
Being a key role in projects in the region, and direct contact with the strategic process management.This position full- time will report to the Head of Commercial Management NAM.
The CSR Specialist will travel both domestically and internationally with about 15% travel time.
**The CSR Professional's tasks include**:- Supporting first level support with regional information- Proficiency in SAP KR2 for testing purposes- Acting as a contact between sales and first level support- Training on SAP related systems and database- Implement strategic activities to the business process**About you**Do you have:- Bachelor's Degree in international Trade, Business Administration, Supply Chain, International Business or related- 7+ years' experience in customer service- Bilingual in Spanish and English required / French or Portuguese is a plus.- Ability to learn quickly, understand business systems, and adapt to urgent requirements.- Proficiency with MS Office Suite of products, specifically basic Excel skills - data entry / reports / create basic spreadsheets.- Expertise knowledge in SAP- Ability to develop RPA's or process improvements.- Strong verbal and written communication, interpersonal, time management, and problem-solving skills- Ability to work under pressure with mínimal supervision- High level of accountability, accuracy, and efficiency- Detail-oriented and highly organized**We Offer**:- **Amazing Benefits!
Christmas Bonus, Food vouchers,
Saving funds, Life insurance disability insurance, and more!
****Do you recognize yourself in this role?
****Learn more about us and follow us at**:Find us on: LinkedIn, Facebook, Instagram, YouTube
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