17 ene
The Launch Box
Guadalajara
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**_About Us:_** DX Foundation is a Salesforce advisory and implementation firm.
Our mission is to empower businesses to unlock the full potential of their customer relationships through innovative digital experiences.
As a cross-cloud Salesforce partner with a focus, our focus isn't just on technology - it's on crafting a digital journey that enhances customer, user, and IT experiences.
We lead with advisory services, ingraining best practices and strategic thinking into every implementation.DX Foundation is seeking a highly motivated and talented **Salesforce Business Analyst** to join our team in Guadalajara.
In this role you will be responsible for partnering with key stakeholders to gather and manage user stories and facilitate agile development processes.
**_ What You Will Do:_**- Collaborate with the Scrum Team and Product Owner to groom user stories, track the day-to-day progress of sprint execution, identify and resolve team impediments, and be responsible for driving the quality of solution output by the team.- Support Implementation and Operations Management best practices.- Support tasks and portions of the project scope on engagements related but not limited to Systems Implementation, Operations & Maintenance and Helpdesk Operations.- Perform analysis and diagnosis of client issues.- Demonstrate a foundational understanding of the client environment and overall project scope.- Identify and solve problems using analysis, experience, and judgment.- Independently perform tasks with some guidance to execute a portion of the project scope.- Documentation is necessary and should be well aware of contributing to user stories, test scripts, training materials.
**_ Your knowledge, skills, and abilities:
_**- University graduate.- +3 years of technology consulting or other relevant industry experience.- Experience working with teams to deliver in Agile project environments.- Experience working independently with mínimal supervision and guidance.- Strong problem solving and troubleshooting skills with experience exercising mature judgment.- Must have contributed to at least one major Salesforce project from discovery to go-live.- Gather functional requirements, document them in user stories, and ensure correct configuration by the development team.- Ability to work closely with the client members of the team and SMEs.- Declarative customization including the creation of Flow, Approval Processes, Validation Rules, Workflow rules,
Reports and Dashboards.- com Agile Scrum Management.- Ability to perform functional testing and create product roadmaps.- Salesforce certifications are a plus.- Advanced English level (**Only Resumes in English will be considered**)**_ Why DX Foundation?
_**We are committed to creating an inclusive environment for our team.
If you have a special need that requires accommodation, please let your recruiter know
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.