16 ene
EATON
Xico
.Eaton's EPG LAC PQD Power Quality Division division is currently seeking a Manager Supply Chain and Customer Service.
**What you'll do**:Job SummaryThis position plays a key role in the Supply Chain organization ensuring an effective Order Management and an overall Customer Services experience.
Functions will include customer order processing, intercompany purchasing, backlog follow-up and communication.
Mainly interacts with internal suppliers, customer service,
warehouse and logistics teams and both internal and external customers to provide a single contact point.Job Responsibilities- Sales orders reception and entry (acknowledge to customer).- Order management for customers and distributors.- Interact with internal suppliers and customer service teams from Eaton Corp.- Expedite orders to ensure customer expectations are met and/or exceeded.- Implement time management skills to prioritize orders according to business requirements.- Provide customers and distributors with accurate product information.- Actively work backlog and open orders to maximize revenue by the end of the month.- Proactively communicates with customers regarding order validation, order status and shipment information.- Work directly with internal customers departments to ensure order fulfillment.- Key Performance Indicators monthly reports On Time Delivery.- Keep track of pending orders to invoice according to terms of sale.- Proactively improve processes to deliver world class service.
-Meet any other activity assigned by your supervisor or special requirements of the company.- Active participation in continues improvements programs and committees.- Comply the Eaton Business System (EBS), in foundations, Planning, Growth, Functional Excellence, Assessment and Learning,
mainly in the Eaton Business Excellence (EBE); ISO 9001 / ISO 14001 and its tools (such as: Eaton Quality System (EQS), Eaton Lean System and Six Sigma-ELS, HR Operating Review and Employee Survey.- Know and comply the Policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health (MESH)."**Qualifications**:Education level required- Bachelor's Degree in Supply Chain Management, Business Administration or Engineering from an accredited institution required.
- Master degree in Business Administration, Supply Chain or related field from an accredited institution preferred.Years and area of experience required- Minimum of 5 years' Supply Chain Manager experience & leadership role in a large company required.- Minimum of 3 years Supply Chain experience in a medium/large manufacturing facility (150+ employees)
required.- Technical knowledge- Understanding of Supply Chain Management operational concepts scheduling, purchasing.
supplier selection, inventory control, logistics and shipping/receiving.- Strong knowledge on international trade laws and Mexican customs.- Strong knowledge of supply and purchasing systems
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.