17 ene
Virtual Staffing
Nuevo Casas Grandes
_**This position is for all Latin America**_If you are a customer-focused and detail-oriented individual with a passion for working in a law firm environment, we would love to hear from you.
**Requirements**:- High school diploma or equivalent- At least 2 years of work experience in BPO / Customer Service- **Excellent English (oral and written) communication skills with a very good English accent**:- Strong customer service, persuasion, and critical thinking skills- Ability to work with databases and online technological platforms- Ability to be detail-oriented, diligent,
and flexible- Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up- Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies- Committed to maintaining integrity and confidentiality on behalf of clients and the Firm- **Own Laptop or Desktop (8GB RAM, Core i5 or above) and with an internet connection of at least 10 Mbps**:- **Willing to work on Pacific Standard Time (PST) schedule****Duties and responsibilities**:- Outbound & Inbound Calling (Cold Calling)- Qualify and Signing up potential clients- Send Retainer Agreement- Follow up old leads and appointments- Request initial documents for cases- Forward qualified clients to attorneys- Reviewing client files to verify all outstanding bill and lien amounts- Negotiate with medical providers to obtain reductions in lien amounts- Facilitating the signing of settlement releases- Assist with the drafting and reviewing of legal documents- Call medical providers to gather initial case information.
**Benefits****Hourly rate:
USD $5 to $6 per hour /** **working 40hrs per week **(Based on skills and experience)- Permanent and stable WFH employment.- Monthly Internet Subsidy after 3 months of employment (USD $25)- Health Care assistance after 6 months of employment.- Performance Incentives.- **IMPORTANT: Please Submit your Resume and Audio in English**_._**Job Types**: Full-time, PermanentPay: $86.00 - $104.00 per hourApplication Question(s):- Would you be ok working on Pacific Standard Time?- Do you agree with the $7-$8 USD per hour (40 hours per week) salary range?- Do you feel comfortable talking, writing and listening in English fluently to a native speaker?
**Experience**:- BPO: 2 years (required)**Language**:- English (B2/C1) (required)
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.