17 ene
ABB
Xico
**IS Hosting Technical Service Manager for Technical Platform Service**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
**:IS Hosting Team Lead for Technical Platform Service is accountable to deliver and to orchestrate the delivery of IS Service Line operations activities.
Coordinates and supervises internal and/or external 3rd party supplier resources for the effective delivery and operational performance of the services in scope ensuring continuous improvement and compliance.
**This position reports to**:IS Technical Platform Lead Hosting**Your responsibilities**:- Leads a technical specialist team that ensures the management and maintenance of global IS platform activities related to Hosting Service in IS Infrastructure Service Domain- End-to-end accountability of the SMTP, Patching service operations- Executes short- plus long-term strategic plans to assure IS platform capacity attains current and future needs- Identifies potential for improvement in the Domain Service delivery and facilitates actions in the relevant Services team to optimize the operation- Holds the responsibility for technical assurance, improvements, and lifecycle management for platform services in scope- Oversees any process related to 3rd party and internal IS supply related to domain service delivery and operation- Acts as the point of escalation for IS Supply for the assigned services**Your background**:- BSc degree with 10+ years of hands-on experience in IT infrastructure services on a large scale.- Experience as people manager, able to manage a global team consist of local and remote employees.- Strong service management skill is a MUST (ITIL V4 certified).- Previous experience in IaaS, Identity Access Management and Hosting service is a plus.- Cultural awareness and can work in a complex, multicultural and global team.- Excellent Written and Verbal English.
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