[Z-832] | Solution Sales Senior Specialist

[Z-832] | Solution Sales Senior Specialist

17 ene
|
Citi
|
Xico

17 ene

Citi

Xico

.
**Responsibilities**:- Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for TTS sales origination, cross-sell and retention across the portfolio- Originate new TTS sales for clients, cross-selling TTS products and services to deepen wallet penetration, revenue realization and expansion,



and driving customer satisfaction through quality service delivery- Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients- Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction- Responsible for growing the TTS P&L; of clients and oversee the sales process from origination to revenue realization for assigned clients- Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T; to achieve objectives- Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews- Cultivate client contacts in the key buying centers that allocate and influence the client's TTS-related wallet- Identify client goals & financial needs that can be addressed through the TTS platform- Identify opportunities for new deals across TTS product set and geographies including multi-product requirements- Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients- Manage and drive the global / regional teams for each account:- Champion multi-product an d/or cross-regional solutions and pricing through the deal review process (Product Sales will be responsible for overall proposal creation and deal review)- Drive overall client satisfaction with the TTS platform and build customer loyalty- Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics- Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm's reputation- Be familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services**Qualifications**:- 6-10 years of experience- Customer service oriented person with excellent communication skills- Accounting background with good aptitude- In-depth knowledge of regulations, market practices and bank operations- Demonstrated interpersonal, oral/written communication skills- Analytical and Advanced problem solving skills- Independently motivated and resourceful- A sense of pragmatism and urgency in execution of strategy- Innate leadership ability to galvanize resources across units- Product, sales and business management experience

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