18 ene
Touch Support
Nuevo Casas Grandes
**REQUIREMENTS**:- Excellent communication skills in the English- The minimum required education: High School- Passion for working with people and helping them to get their stuff to work- Strong interest in developing a career in the IT field- Readiness to learn at a fast pace- Solution-oriented mindset and passion for resolving problems- Readiness to lend a helping hand and pass on the knowledge as you grow with the company- Ability to work in shifts (morning, afternoon, night shift).- However, our schedules are quarterly-based, and you would keep a more stable schedule instead of daily changes**RESPONSIBILITIES**:- Assist in onboarding, educating,
and supporting our customers through their journey and help and guide our customers with technical and billing-related questions.- Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing- Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience**WHAT DO WE OFFER?
**- The promotional path is clearly defined, and you will know what's required to achieve the next step in your career.- Great teamwork environment!
Even though we work from home, our team is strongly connected at any given moment to ensure everyone feels a part of the team.- Ability to work in shifts (morning, afternoon, night shift).- However, our schedules are quarterly-based, and you would keep a more stable schedule instead of daily changes- **Remote position**Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.