12 ene
Ey
Miguel Hidalgo
**CT Product Quality Manager**:
**Rank: Assistant Director**:
Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you,
exciting learning opportunities, career choices, and the chance to make a real impact.
**Opportunity and EY responsibilities**:
- Plan and track organization level deployment activities at every product.
- Participate in process definition activities along with the team.
- Periodically review the defined process and check if opportunities for process improvements.
- Participate in the preparation and review of the Software Product Plans, standards, and procedures.
- Prepare the Process Compliance Audit plan based on the nature of the engagement and past data.
- Ensure work product and process reviews are conducted and appropriate records are maintained
- Evaluate strengths and weaknesses of processes on a periodic basis
- Review - usage of process tailoring guidelines, usage of process database, deviations/concessions
- Participate in product initiations and closures
- Review software-engineering activities (analysis, design, coding, and testing) to verify compliance against the Software Product Plans and designated standards and procedures.
Deviations if any are identified, documented, and tracked to closure. Corrections will be verified during audits
- Ensure usage of metrics baseline reports and set the right quantitative quality goals in products.
- Review products for process compliance (work allocation, review records etc.)
- Periodically evaluate training program’s relevance to and consistency with the organization’s needs
- Periodically review the overall process implementation as per defined lifecycle mentioned and scope of the product delivery.
- Report results of quality activities to senior management
- Adequate training will be imparted to the PQM personnel based on the nature of the product.
- Share the Process Improvement Request/Feedbacks to CT Excellence group.
- Track necessary corrective action based on Customer Satisfaction Survey analysis
- Participate in Work Product audits
- Analyzing KPIs data and develop improvement actions
**Skills and attributes for success**:
- Stakeholder Management - Ensure a good working relationship with internal stakeholders / EY network
- Be passionate about Quality Management
- Desirable to have Agile or DevOps Certifications
- Good Knowledge & Working Experience on Microsoft Tools - Advanced Excel, Visio, Word & Access
- Strong Project and Quality Management Skills
- Product Development experience, using Agile or DevOps
- Project Management experience
**To qualify for the role, you must have**:
- College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- Excellent written and verbal communication skills across all levels in in the organization
- Approximately 8 to 10+ years’ experience in a Project Management or Delivery or Quality Assurance role.
**Ideally, you’ll also have**:
- Certified Scrum Professional (CSP)
- Program Management Professional (PgMP)
- Experience working with ADO
**What we look for**:
- A self-starter, independent-thinker, curious and creative person with ambition and passion!
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.