11 ene
Ingredion
Guadalajara
.
**LOCATION: Westchester, Illinois or Mexico City, Mexico****REPORTS TO: Global CRM Manager****Company Background**:Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world.
Ingredion's wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences.
Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems.
Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals.
And we do it all in a planet-friendly sustainable manner.
**We bring the potential of people, nature, and technology together to make life better.
**The** Sr. Salesforce Business Analyst** will lead high value projects related to Salesforce in an agile development environment, working with business stakeholders, technical staff, and partners to deliver solutions that improve sales and sales support productivity and effectiveness through automation, process improvement, user experience, and analytics.
The **Sr. Salesforce Business Analyst**will evaluate enhancement requests from end users to determine need, feasibility, and offer recommendations to optimize platform functionality and gain consensus among key business stakeholders on harmonized functional requirements with suggested prioritization based on anticipated business impact.The position reports directly to the **Global CRM Manager**working closely with the Global IT function and Regional CRM business leads and other stakeholders to support an integrated approach to Commercial Excellence.
**Core Responsibilities**:- Work with the business to identify opportunities for driving sales productivity and effectiveness through technology, data, and process improvement.- Manage the product roadmap, prioritization, release planning, and delivery of key features for the business processes and technologies you oversee.- Perform the Senior Business Analyst role in often complex technical projects, overseeing requirements gathering, research, testing, deployment, documentation, training, communication, and user enablement.- Manage, track, and ensure the timely resolution of risks, blockers, issues, and bugs.- Review, test, and measure business impact of CRM enhancements to ensure they are providing business value and delivering expected ROI.
Develop test cases and user acceptance testing (UAT) plans.
Develop best practices for and oversee business user acceptance testing.- Stay current with Salesforce releases as well as relevant solutions and best practices in the marketplace, evaluating and implementing new features and solutions, as required.- Measure and report on performance, achievements, and outcomes.- Participate in cross-functional teams that address strategic business issues involving CRM
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.