11 ene
Pentafon Contact Center & Bpo
Xico
**PENTAFON CONTACT CENTER****Latin American company specialized in company/client relations through Contact Center Operations**Request:- **Talent Attraction and Selection Manager / Call center****Objective of the position**:- Develop and implement strategies for the total coverage of vacancies in the company's projects, through the management and integral supervision of the execution of the entire recruitment and selection process.
**Requirements**:- School (Degree) Economic-administrative careers- Advanced English (Level C1)- Minimum experience of 4 years in similar positions managing call center campaigns for the American market, or bilingual campaigns.
**Skills**:- Leadership- Team management- Results oriented- High ability to negotiate with clients- Very good at keeping the team motivated**Knowledge**:- Strategic planning in attracting talent for mass recruitment- Interviews by competencies, STAR method- Making executive presentations- Intermediate Excel handling- Time management- Area budgets**Functions**:- Follow up on the main indicators such as: effectiveness of hiring, costs per hiring, vacancy coverage times and effectiveness of the different sources of recruitment.- Follow-up and punctual attention to internal and external clients- Coaching the work team to detect in a timely manner any coverage problem that prevents the fulfillment of the established commitments.- Report results to management.
**SCHEDULE**:- Monday to Friday from 09:00 a.M. to 07:00 p.M.**Benefits**- Net base salary of $40,000 to $50,000 pesos according to experience- Quarterly bonus of up to one month's salary based on objectives- Law benefits:- Social security- Vacation bonus- Christmas bonus- Holidays- Life insurance- Insurance of major medical expenses- Food vouchers- Saving Fund- Parking lot- Emotional salary- Holidays 12 days- Biweekly payment- Professional growth and development plan**Place of work**:- CDMX, Polanco**Only if you meet the vacancy profile 100%!
**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $40,000.00 - $50,000.00 al mesHorario:- Horario flexible- Lunes a viernes- Turno de 10 horasPrestaciones:- Descuento de empleados- Descuentos y precios preferenciales- Seguro de vidaTipos de compensaciones:- Bono de productividadEducación:- Licenciatura terminada (Obligatorio)Experiência:- Similar positions: 4 años (Obligatorio)Idioma:- Advanced English (Level C1) (Obligatorio)
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