11 ene
Salesforce
Xico
.Solutions Architect- CoreApply remote type Office - Flexible locations Mexico - Mexico City time type Full time posted on Posted 30+ Days Ago job requisition id JR268786To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.About Customer Success Group at SalesforceSalesforce's worldwide Customer Success team is a global network of Salesforce employees and partners.
Our sole mission is to ensure customer success.
We work with our customers to build relationships, learn about their businesses, and drive value based results.
Our motto for our customers is "Your Success is our Success".Role Description:The Product Education is the group within the Customer Success Group (CSG) that holds our subject matter experts for all of Salesforce's products, programs, and processes.
Our experts drive the relationship and alignment to their respective technology and product stakeholders, and ensure that CSG Field and CSG Go-To-Market (GTM) professionals have the tools and information needed to be successful.Our Technical Architects are laser-focused on solving for the most relevant customer challenges, including reference architectures, solution orientation, field readiness,
early adopter customer use cases, developing and distributing product and feature implementation best practices content.In this role you will be providing Enterprise Architecture Thought Leadership, Technology Strategy, and Product Technical Expertise through tailored consultative engagements.
Candidates also create C-Level relationships with our most strategic customers and share their expertise to empower and scale customer knowledge across Salesforce.
Working with our partners in TMP (Technology Marketing Product), Alliances, Customer Success Group and beyond, you will help drive customer success, product adoption, and customer transformations.You will be deeply invested in every aspect of the customer experience and ensure that customer voices are represented by serving as the linchpin across the CSG landscape,
surfacing feedback and trends to our business partners and advocating directly for solutions that improve the product experience for those customers.
You will also maximize value for our top and highest-potential customers, working strategically alongside our Sales, Support, Services, and Success teams to drive clear business outcomes
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.