12 ene
PEPSICO
Miguel Hidalgo
**Overview**
PepsiCo Global Business Services (GBS) works hand-in-hand with teams across the company to deliver, simplify and automate processes and solutions, helping everyone to work more efficiently. We provide capability excellence that enables operational excellence to fuel PepsiCo’s growth and drive competitive advantage.
The GBS team is powered by a skilled team of experienced colleagues who value collaboration and operate with a solutions-oriented mindset. As a collaborative partner, we strive to deliver the right solutions at the right time and at the right cost to solve tough business challenges.
**Responsibilities**
**Commercial Reporting Analyst**
**Main Purpose**:
The Role of Commercial reporting Analyst has the objective of supporting the Mexico business teams by creating, executing, and populating the information related to the commercial area with standards reports and BI tools.
Point of contact between the business and the technology teams as troubleshooting for any data or performance issues.
As the Commercial Reporting Analyst, it will be necessary to work through requirements gathering with functional teams of PMF, being able to document needs, manage themselves with setting appropriate activities.
**Responsibilities**:
- Capable to analyze a request or issue and provide a solution either with existing reporting tools or by enhancing new functionalities.
- Able to optimize process by leveraging best practices
- Establish process to identify, track, escalate, resolve, and report customer problems
- Ensure appropriate customer escalations and ticket assignment with different teams including sustain
- Oversees on-boarding of new reports and services by training end user’s community
- Participate in fine tuning activities to improve performance and/or ensure the SLA
- Participate the continues improvements meeting
- Responsible of Business Intelligence functional specs documents and the assessment of the project.
- Execute reports according to SLAs (Service level agreement)
**Qualifications**
**Qualifications**:
- Bachelor's degreed is required
- Good understanding of Business analytics and reporting tools (Tableau, SAP Business Objects, etc.)
- Expertise using different source systems of data like SAP/BW, Teradata, EDW, Flat files etc.
- Advanced skills on Microsoft Excel
- Knowledge of data governance models and Customer/Material hierarchies
- Advanced skills on Tableau
- Advanced English is required
**Thank you so much for your interest in PepsiCo!
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