12 ene
Celestica
Monterrey
Req ID: 118987Remote Position: HybridRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: Information Technology (ITM)**Career Stream**: IT Partnership (PTN)**Role**: Senior Specialist (SSP)**Job Title**: Senior Specialist, IT Customer Enablement**Job Code**: SSP-ITM-CUST**Job Level**: Band 9**Direct/Indirect Indicator**: Indirect**Summary**:The Senior Specialist, IT Customer Enablement has the responsibility of gather requirements from the business/customer and act as a project manager for small to medium sized projects including coordinating tasks with several IT teams. They will work closely with the project team to ensure delivery of projects meet the approved scope, cost,
schedule and quality for the project. They will manage the project risk and mitigation activities to provide alternative options to resolve the issues. They will create monthly IT customer account updates, critical project updates and project funnel updates. The incumbent will assist the customer success team to develop customer profile to provide the summary of market and customer IT needs, org structure and strategic priorities.**Detailed Description**:Performs tasks such as, but not limited to, the following:- Qualify and help prioritize requirements and demands for small to medium initiatives- Works with Enterprise architects / COE Leads/IT Business Partners to document/communication Customer project needs/requirements- Manage all aspects of small to intermediate projects through the project lifecycle, including project scope, schedule, resources, quality, costs and change- Prepare realistic project plans, estimates and budgets,
and track activities against these plans- Manage task assignment to project resources and reporting on and managing project scope throughout the lifecycle- Provide regular and accurate reports to stakeholders as appropriate- Assists in documenting customer roadmap/strategy and IT strategy (quarterly)- Develops documentation, cases studies and other marketing collateral to help sell/differentiate Celestica IT**Knowledge/Skills/Competencies**:Technical thinking skills:- Demonstrable negotiation skills.- Advanced verbal and written communication skills - experienced in defining business requirements.- Creative problem solving experience.- Ability to support IT projects. Defines, documents and carries out small / medium projects (<$200K, < 6 months), actively participating in all phases. Effectively manages projects with 5 to 10 team members.
Experienced in managing project deliverables of at least 1 third party vendor.- Ability to effectively work within a team environment.- Understanding of the enabling relationship between Celestica IT environment and business functions and processes.- Celestica IT Architecture and Processes- Process mapping and Project Management- Understanding of finance terms and concepts- Understanding of supply chain terms and concepts- Understanding of manufacturing operations terms and concepts- Relationship and facilitation Skills- Organized and able to meet deadlinesFunctional Competencies:- Knowledge of IT Security- Knowledge of risk mitigation and business controls- Knowledge of data management and analytics- Knowledge in delivering initiatives within the Operating Model- Knowledge of program / project management- Knowledge of architecture and solution integration- Knowledge in business partneringTechnical Competencies:- Advanced understanding and experience acting as a strategic interface with the business and functional areas- Advanced understanding and experience with program management- Advanced understanding and experience with Celestica’s IT Landscape and Applications- Advanced knowledge and experience with customer and stakeholder engagement- Advanced Market knowledge**Physical Demands**:- Duties of this position are performed in a normal office environment.- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.**Typical Experience**:- 4 to 6 years in a similar role or industry.- Similar role or industry. Project Management Certification is an asset but not required.**Typical Education**:- University degree in one of the following: Computer Science, Business Administration, Commerce, Engineering**Notes**:Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).**COMPANY OVERVIEW**:Celestica (NYSE, TSX: CLS) enables the world’s best brands. Thro
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